How long is data stored by Paperpal? Can I delete my data?

Modified on Fri, 7 Mar at 3:26 PM

Data Type	Retention Policy
Documents Created	You can delete documents you created whenever you want.
Files Uploaded for Plagiarism	You can delete files uploaded for plagiarism checks whenever you want.
Files for Journal Submission	Automatically deleted after 90 days.
Personal Data	We retain Personal Information that you provide us as long as an account is active or as needed to provide the service(s) or as necessary to comply with our legal obligations.
PDFs Uploaded (Chat PDF Feature)	Deleted on demand.
Institutional Accounts	All data can be purged on request at account closure. Minimum 14-day turnaround time is needed for such requests.

We retain personal information that you provide us for as long as your account is active, or as needed to provide the service(s), or as necessary to comply with our legal obligations. You can write to us at [email protected] if you want to delete your account.