How secure is Paperpal? Should I be concerned about my manuscripts?

Modified on Wed, 22 May 2024 at 12:02 AM

Securing your research and all the data around it is our top priority. We believe in putting the researcher and their needs at the center of the products we build under Paperpal. We understand that the privacy of your data and manuscript is very important to you, and have, therefore, employed the most robust physical, procedural, and technical safeguards to preserve your data.

  • Paperpal is ISO/IEC 27001:2013 certified, which guarantees both the infrastructure and secure processing of your personal data and manuscript. Data is processed, protected, accessible, and stored securely.
  • We host data in secure SSAE 16/SOC1-certified data centers, build network firewalls, and access restrictions on our servers to fully protect your data.
  • All servers that run the Paperpal software are recent and continuously patched Linux systems. Additional hosted services that we utilize, such as Amazon Cloud Storage, are comprehensively hardened infrastructure-as-a-service (IaaS) platforms.
  • Our web servers use the strongest grade of HTTPS security (TLS 1.2) so that requests are protected from eavesdroppers and man-in-the-middle attacks. Our SSL certificates are 2048 bit RSA, signed with SHA256.
  • We place strict controls over our employees’ access to your data and are committed to ensure that any customer data is not seen by anyone who should not have access to it. All our experts and employees honor a strict NDA.

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