Will my Paperpal Prime subscription be auto renewed upon expiry?

Modified on Fri, 29 Mar 2024 at 06:44 PM

Yes, your subscription will auto-renew upon expiry unless you wish to cancel the same. Users who sign up for a subscription will be billed on either a monthly or annual cycle, depending on what was selected at time of purchase. The card details you enter will be stored on Stripe, and you will be automatically charged on the chosen payment method at the beginning of each new billing cycle. To cancel your subscription at any point in time, you can navigate to the "Membership & Billing" page. If you are facing any difficulties, please reach out to us at hello@paperpal.com

If you're from Japan and you used the institute/university payment option for the annual plan, your plan will not be auto-renewed as we do not save your card details. 

In China, we offer one-time plans and there is no auto-renewal upon expiry. You can re-purchase the plan of your choice after your current plan expires. 

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